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QA803 Library Customer Charter

The James Hardiman Library is committed to achieving the highest standards in the provision of information resources and services to advance teaching, learning and research, and to foster lifelong learning.  

Library Charter- a commitment to service

  • Friendly, courteous, helpful service
  • Equality of access to all services
  • Service through Irish
  • Skilled staff
  • Resources to support learning, teaching and research
  • An environment conducive to learning
  • A secure place to study

Our Library Customer Charter‌ fully outlines our commitments to users.




Bohan, Evelyn

Head of Marketing and Engagement
Tel: +353 91492403