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The Library and IT Service Desk provides first level advice and support to students and staff on both Library and IT services. The Service Desk is located on the ground floor of the James Hardiman Library (building 12 on map).  The service desk is open Monday-Saturday during term; please see our opening hours page for more information.

Campus Account

Campus Account

Your Campus Account provides access, using a single user ID and password to use campus IT services.

Information

Activate account

Book Loans

Book Loans

Learn about borrowing, renewing, returns and paying any library fines.

Loan information

Fine information

Wifi Access

Wifi Access

You can connect to the campus WiFi network using NUIGWiFi or through the eduroam service.

Get access

Get Eduroam

Multi-Function Printers

Multi-Function Printers

The print service allows users to print, copy and scan documents using the Multi-Function Printers (MFP) located around campus.

Print service

Email

Email

Outlook is the preferred email client used to access Microsoft Exchange server email. Outlook also includes contact, calendaring and task management functionality.

Get started

Blackboard

Blackboard

Blackboard is a Virtual Learning Environment intended to supplement face-to-face lectures and tutorials.

Overview

Sign in

Software

Software

There are a suite of Microsoft apps available to students and staff. For all other software availability see the A-Z.

A-Z List

Office365 Software

Information Resources

Information Resources

Get help finding and using print and online information resources from the Library.

Learn more

We Can Help

We Can Help

Get general information and help from the Library and IT Service Desk.

Email us

Log a Ticket

How to contact us

There are multiple ways to contact us;

  • Real time response via our Online chat service during service hours
  • Email us at Library@nuigalway.ie and we will direct your query to the relevant section
  • Raise a service ticket in our Service Desk Ticketing System
  • Phone us on 091 49 3399 during service hours
  • If you are on campus you can visit us in the foyer of the main Library

Keep in touch

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