Policies and procedures

We can order books, journal articles, theses, book chapters, conference papers, patents, standards, reports and whole issues of journals from libraries in Ireland, the U.K. and the rest of the world. Pre-1900 material is available from the British Library.

Some libraries stipulate that any books we order from them must be consulted in our library only. This also applies to theses (with the exception of theses which come as microfilm).

Ordering
Orders are normally placed via our on-line request form .If you have difficulty logging in, please contact the ILL office at ill@nuigalway.ie or telephone extension 2541.

Delivery Times
Requests for loanable items usually take up to two weeks to arrive. Readers will be e-mailed immediately an item is received for them. Such items are usually loaned for a period of two to four weeks.

Electronic Delivery
Articles can be delivered electronically (usually within a few days), or can be sent as hard copy to the end user. Articles ordered from the British Library are delivered electronically as PDF files. Readers must have version 6 of the Adobe reader to download them and, once opened, the download must be printed.

Copyright Requirement
We are obliged by copyright legislation to obtain a signed copyright statement from you before we order any photocopies (for example articles). This statement is automatically generated by your computer.

Student Authorisation
Students must have signed authorization from a staff member in their departments in order to access a departmental fund to cover the cost of their ILLs. Requests cannot be processed until signed forms, where applicable, are received by us.

Renewals
Renewals can be applied for provided readers come to us within three days of the due date. Please note that failure to return Inter Library Loans books may result in substantial fines or in other libraries suspending service to our library and, therefore, fines will be passed on to departments.

Urgent Action
An Urgent Action service is available on request. Please note that this service costs considerably more than standard ILL delivery.

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