http://hdl.handle.net/10379/23 2017-10-29T22:40:58Z http://hdl.handle.net/10379/6920 The path to success: A study of user behaviour and success criteria in online communities Aumayr, Erik; Hayes, Conor Maintaining online communities is vital in order to increase and retain their economic and social value. That is why community managers look to gauge the success of their communities by measuring a variety of user behaviour, such as member activity, turnover and interaction. However, such communities vary widely in their purpose, implementation and user demographics, and although many success indicators have been proposed in the literature, we will show that there is no one- ts-all approach to community success: Different success criteria depend on different user behaviour. To demonstrate this, we put together a set of user behaviour features, including many that have been used in the literature as indicators of success, and then we define and predict community success in three different types of online communities: Questions & Answers (Q&A), Healthcare and Emotional Support (Life & Health), and Encyclopaedic Knowledge Creation. The results show that it is feasible to relate community success to specific user behaviour with an accuracy of 0.67–0.93 F1 score and 0.77–1.0 AUC. 2017-08-23T00:00:00Z http://hdl.handle.net/10379/6919 Parenting support and parental participation: Working with families, a review of the literature on parental participation Connolly, Nuala; Devaney, Carmel [No abstract available] 2016-08-01T00:00:00Z http://hdl.handle.net/10379/6907 A case study of collecting dynamic social data: The pro-ana twitter community Wood, Ian The study of social processes in on-line social media content is a relatively new and rapidly growing endeavour. Many social media platforms provide a public API (Application Programming Interface) which can be used for the targeted collection of data from perceived communities, however existing software for this purpose focusses on a â snapshotâ of the community and its communications, and ignores im- portant aspects of its dynamics. We present a data collection system designed to capture tweets and the dynamics of Twitter user profile and friend/follower lists, and an approach to identify a set of tags or keywords that define an on-line community. This approach and system were used to collect a data set spanning 2 years and 7 months (including 3 Christmas periods) from the â pro-anaâ (pro-anorexia) and eating disorder Twitter community. 2015-01-01T00:00:00Z http://hdl.handle.net/10379/6905 Enhancing family support in practice through postgraduate education Devaney, Carmel Family Support as a named orientation is a relatively new concept in service provision for children and their families in the Republic of Ireland. Notwithstanding this, there are a number of practitioners across a range of disciplines and agencies within this arena who apply a Family Support approach in their day-to-day work. Furthermore, it is increasingly expected that these practitioners and agencies work together in a collaborative manner with the intention of providing the best possible assistance and support. Practitioners are also required to develop their knowledge and skills on an ongoing basis while in practice. One model of postgraduate education which is responding to such developments is the Master's Degree in Family Support Studies. This programme is delivered in one University in the Republic of Ireland. In 2011, the programme was reviewed to assess its influence on participants' understanding and knowledge of Family Support and on their practice. A mixed methods approach was used in this review, the results of which provide the basis for this article. At an overall level the programme is found to have a very positive influence on participants with a growing pool of practitioners who are skilled and confident in their practice. 2014-12-06T00:00:00Z