Now showing items 1-5 of 5
The role of business process redesign in creating e-government in Ireland
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. E-government provides unparalleled opportunities for governments to streamline ...
The wizard of OZ: instilling a resilient heart into self-service business applications
Speech enabled business applications are characterized by complex implementations that bring together language processing technologies, applications development, and end-user psychology. Resilience is critical to ...
Biometric identities and e-government services.
(IGI Global, 2006)
Governments are using the Internet and e-commerce technologies to provide public services to their citizens (Watson & Mundy, 2001). In so doing, governments aim to form better relationships with businesses and citizens by ...
The diffusion of WOZ: expanding the topology of IS innovations
(Palgrave Macmillan, 2006-12-05)
The growth and diffusion of self-service technology (SST) over the last decade has resulted in an increasing number of business and government transactions being completed without human assistance. One innovation in this ...
Technophobia amongst older adults in Ireland
(Irish Journal of Management, 2006-06)
The article discusses the findings of research on the prevalence of technophobia amongst older adults in Ireland. The study was conducted using questionnaires which consisted of computer anxiety rating scale form C (CARS-C), ...